- Answer calls professionally to provide information about products
- Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Answer questions about products or the company
- Ask questions to understand customer requirements
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
|Experience||0 - 1 Years|
|Salary||1 Lac 25 Thousand To 2 Lac 25 Thousand P.A.|
|Industry||Health Care / Pharmaceuticals / Medical|
|Qualification||BDS, BHM, B.Pharma, B.Sc, MS/Master of Surgery, M.Pharma, M.Sc, Ph.D/Doctorate, MPHIL|
|Key Skills||Customer Support Executive|
|Contact Person||Abhishek Karia|
|Address||Bhakti Nagar Station Main Road, Near Patel Suzuki, Opp.Nilkanth Electronics|