Job openings for customer support executive quality department in ludhiana

- Answer calls professionally to provide information about products

- Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Answer questions about products or the company

- Ask questions to understand customer requirements

- Enter and update customer information in the database

- Handle grievances to preserve the company’s reputation

- Keep records of calls and sales and note useful information

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